FNB eWallet Namibia limits & raising the N$5,000+ cap
The default eWallet cap is N$5,000 per day; some customers still inherit a legacy N$2,000 cap. Lifting it requires an in-branch KYC update at FNB Namibia with ID — not a call-centre request.
✓ Verified June 2026.USSD codes, caps and procedures verified against operator and bank sources. No fees are quoted on this page.
Standard caps
- Per-send cap: N$5,000 (a single send cannot exceed this).
- Daily eWallet outgoing cap: N$5,000 cumulative.
- Implicit monthly cap: ~N$25,000 (the daily cap applied every business day).
Why some accounts still see N$2,000
Before 2023, the standard eWallet cap was N$2,000/day. FNB lifted it to N$5,000 by default but the upgrade was not automatic for all legacy accounts — if you still see N$2,000, it's a legacy that needs to be fixed in branch.
How to go above N$5,000
- Walk into an FNB Namibia branch (Windhoek, Walvis Bay, Oshakati or any main outlet).
- Present original ID (Namibian ID, passport for non-residents) and a recent proof of address (NamPower bill / lease).
- Request the eWallet outgoing limit lift. The banker opens a full-KYC file; the new cap (often N$10,000-N$25,000) applies within 1 to 3 business days.
Note: for larger or recurring transfers (rent, salary, supplier), a bank-to-bank EFT/NamPay transfer is cheaper than eWallet — see the bank transfer page.
Frequently asked questions
Why is my cap N$2,000 when the page says N$5,000?
Pre-2023 legacy account. The upgrade to N$5,000 isn't automatic for everyone — walk into an FNB branch with ID and the banker activates the new cap within 1-3 days.
Can I lift above N$5,000?
Yes, through a full-KYC update at an FNB Namibia branch. Bring ID, proof of address and proof of income. The new cap (typically N$10,000-N$25,000) applies within 1-3 business days.
For large amounts, eWallet or bank transfer?
Above N$5,000, an EFT or NamPay transfer to a bank account is generally simpler and cheaper. eWallet stays optimal for modest amounts to a recipient without a bank account.