Polaris Bank USSD Code: Transfer, Balance & Airtime (*833#)
Polaris Bank's USSD code is *833#. Dial it to transfer money, check your balance, buy airtime, and pay bills without internet. To transfer: dial *833# and select Transfer in the menu.
Polaris Bank USSD codes — reference
| Operation | Method (always correct) | Direct shortcut |
|---|---|---|
| Base code (USSD) | Dial *833# | *833# |
| Transfer | Dial *833#, then select Transfer from the menu | — menu only |
| Balance | Dial *833#, then select Balance from the menu | — menu only |
| Airtime | Dial *833#, then select Airtime purchase from the menu | — menu only |
Polaris Bank publishes the base code *833# but no reliable direct shortcut for sub-operations — the always-correct method is to dial *833# and navigate the menu. This is deliberate: Polaris Bank's direct shortcuts vary by customer tier. Polaris Bank's sub-codes are flagged "medium confidence": confirm via the menu rather than memorising a shortcut.
How do I transfer money with the Polaris Bank USSD code?
- Dial *833# from the phone number linked to your Polaris Bank account.
- Select "Transfer" from the USSD menu.
- Enter the recipient's 10-digit NUBAN account number.
- Enter the destination bank code (or pick from the displayed list).
- Enter the amount to transfer.
- Verify the displayed recipient name, then enter your Polaris Bank USSD PIN to confirm.
Why is the Polaris Bank USSD code not working?
- Wrong phone number : bank USSD only works from the phone number linked to your Polaris Bank account. If you've changed your number, update your bank profile first.
- USSD service not activated : new accounts — activate Polaris Bank USSD via a branch or the mobile app before first use.
- Insufficient telco airtime : the USSD session fee is ~₦6.98, charged by your telco. Without airtime, the code fails silently.
- Weak network : USSD needs a stable cellular signal; retry with better coverage.
- Code changed : dial the base code *833# and use the menu — the menu always reflects current operations, unlike an old direct shortcut. Contact Polaris Bank to confirm.
Fees and security
USSD fees : ~N6.98 USSD session fee + bank fees. The USSD session fee is charged by your telco operator (NCC regulation), not by the bank. Compare against MoMo fees in our Nigeria calculator.
Security : NEVER share your Polaris Bank USSD PIN with anyone — including someone claiming to be a bank agent. Polaris Bank will never ask for your PIN via call, SMS, email or WhatsApp. Lock your SIM card (SIM PIN) so a phone thief cannot access USSD. If your phone is lost or stolen, call Polaris Bank immediately to block USSD.
Note : All sub-operations via menu.