The regulated fee vs what you actually pay
Moniepoint, OPay and PalmPay charge the agent 0.5% on withdrawals up to ₦20,000, then a flat ₦100 above. That is the real processor cost.
The agent adds their own markup — typically ₦100–₦200 per ₦5,000, rising 50-100% when cash is scarce. It is not a fixed number and is not capped by the CBN.
A common misconception: many think the CBN caps the POS withdrawal fee. It does not. What the CBN regulates is the 0.5% Merchant Service Charge on card payments — capped at ₦10,000 and free to the cardholder. The cash-withdrawal markup is set by the agent, which is exactly why it floats with cash availability. It is the same official-vs-street gap that drives the naira parallel-market premium. See the naira parallel rate →
The 2026 CBN cash rules (new this year)
Weekly cash limit (from 1 Jan 2026): ₦500,000/week for individuals, ₦5,000,000/week for corporates, across all channels (ATM, POS, branch). ATM is capped ₦100,000/day.
Over the limit: a 3% processing fee on the excess (individuals; 5% corporates), split 40% CBN / 60% bank. The old special-authorisation regime was scrapped.
Agent-banking rules (since Oct 2025): a ₦1,200,000 daily cumulative limit per POS agent, ₦100,000 maximum per customer per day, agents tied to one principal (from 1 Apr 2026), and banks must publish verified agent lists.
Source: CBN circular 2 Dec 2025 (R. Sike, FPRD); agent-banking circular PSP/DIR/CON/CWO/001/049, 6 Oct 2025 (M. Jimoh).
Which POS charges less — Moniepoint, OPay or PalmPay?
On the operator tariff, the three are effectively identical — all charge 0.5% up to ₦20,000 and a flat ₦100 above. So the provider you pick barely changes the official cost; what actually changes your bill is the individual agent's markup. The practical advice: don't chase a "cheaper app", compare the agent's posted rate per ₦5,000 before you withdraw, and avoid the highest-markup agents during cash scarcity.
Per-provider tariff sources: Moniepoint — Moniepoint agent tariff (Swiftbills / BizCase, 2025-26); OPay — OPay POS tariff (BANKiBUSINESS / Swiftbills, 2025-26); PalmPay — PalmPay POS tariff (new structure since 30 Nov 2024). Agent markup: The Cable / TechEconomy / Daily Trust (dated reporting, 2025-26).