Reset your Lesotho mobile money PIN
In Lesotho, a mobile money PIN blocked after 3 attempts can't be unblocked via USSD self-service for KYC reasons. Here's the per-operator procedure.
✓ Verified June 2026.Tariffs and USSD codes confirmed against operator sources. No government levy on mobile money.
Reset a blocked PIN
In Lesotho, a mobile money PIN blocks after 3 incorrect attempts. PIN reset is not USSD self-service for KYC reasons — you must prove your identity to the operator.
- M-Pesa (Vodacom Lesotho) — call 114, or visit a M-Pesa service centre with your ID (Omang / passport / national ID). The default PIN is sent by SMS within minutes; change it before your first transaction.
- EcoCash (Econet Telecom Lesotho) — call 100, or visit a EcoCash service centre with your ID (Omang / passport / national ID). The default PIN is sent by SMS within minutes; change it before your first transaction.
Frequently asked questions
Is the default PIN sent by SMS secure?
Not for long-term use. It's a temporary PIN you MUST change before your first transaction. Pick a PIN that's not your birth date or 1234.
How long does the reset take?
Phone customer care: 5-15 minutes in business hours. Service centre visit: on the spot, queue-dependent. The default PIN arrives by SMS within minutes of reset.