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Botswana mobile money withdrawal fees

Here are the mobile money cash-out bands in Botswana by operator, plus the special case of MTN MoMo Eswatini which also publishes an Eswatini Bank ATM schedule.

Verified June 2026.Tariffs and USSD codes confirmed against operator sources. No government levy on mobile money.

Withdrawal bands by operator

Orange Money Botswana

BandFee
P 25P 125P 6
P 126P 250P 8
P 251P 500P 13
P 501P 1,000P 23
P 1,001P 2,000P 46
P 2,001P 4,000P 92

MyZaka (Mascom)

BandFee
P 25P 125P 6
P 126P 250P 8
P 251P 500P 12
P 501P 1,000P 22
P 1,001P 2,000P 45
P 2,001P 4,000P 85
P 4,001P 6,000P 125
P 6,001P 8,000P 150
P 8,001P 10,000P 175

Smega (BTC)

BandFee
P 1P 125P 6.11
P 126P 250P 8.14
P 251P 500P 13.23
P 501P 1,000P 23.41
P 1,001P 2,000P 46.82
P 2,001P 6,000P 93.64

Frequently asked questions

Can I avoid the withdrawal fee?
Yes, if the cash destination is actually a merchant that accepts mobile money — paying the merchant directly from the wallet (instead of withdrawing then paying cash) removes the operator fee. In Botswana, Gaborone merchants increasingly accept direct payment.
Why is the agent fee fixed rather than percentage-based?
In Botswana, operators use a banded schedule to make cost predictable and ease overcharging enforcement: an agent cannot make up a percentage. A M / E / P 500 withdrawal costs the same amount at every authorised agent in the country.

See also